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Rubicon

Rubicon House, Lamdin Road,
BURY ST EDMUNDS, Suffolk IP32 6NU

T: +44(0)1284 755 671
F: +44(0)1284 761 411
email: sales@rubiconcs.co.uk

 

Strapline

ENTERPRISE

Rubicon’s latest ERP software release offers significant technology advantages to new and existing customers, as well as a host of new features within the application modules.

Developed using Rubicon’s own database-independent technology, the product may be run over a variety of platforms, offering customers choice of both relational database and environment. The new client interface, which takes full advantage of the rich functionality of VB.Net, stays the same, regardless of deployment platform.

Enterprise is initially available on the following platforms:-

SQL Server
C-ISAM

or Microsoft Windows 2003™
Linux
Unixware

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HELP DESK DATABASE

IT managers and support staff can now take advantage of Rubicon’s new database for call logging and resolution-tracking. Call Manager offers:

Logging by reporting department
Assignments
Referencing & x-referencing
Sign-off Process
Prioritisation
Email Alerts
Detailed Notes & Comments
Reporting & Analysis

Rubicon’s ERP customers can auto-generate calls to the Rubicon Help Desk using Call Manager and receive status updates.

 

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